Lead Product Designer · Business Systems & Facilitation
Complex systems
Clear solutions
10+ years turning regulated financial services challenges into clear, human-centred outcomes, through facilitation, service design and AI-integrated delivery at enterprise scale.
Customers supported
by platforms I designed
Transformation
programmes
Years experience
Selected work
Outcomes from regulated, high-stakes products
How I lead
Design is mostly about the outcome, the system and the people
01
Design the system, not just the screen
Reusable patterns and architectures that let many teams ship consistently across markets.
02
Bring engineering in early
Design reviews, developer handover and shared rules keep design and build aligned.
03
Evidence over opinion
Research, testing and data turn debate into direction, especially in regulated environments.
04
Align people on the outcome
I bring product, engineering, risk and operations into one room, and leave with decisions, so craft scales beyond one project.
Service Design
UX / UI Design
Facilitation
AI-Integrated Delivery
Coaching
Kind words
What others say
about working together
“…your contributions were instrumental in securing sign-off on one of the most complex journeys.”
Process Engineering, JP Morgan Chase
“That shared understanding was key to building a robust, AI-based solution capable of enforcing those principles right from the build phase. […] The result has been a far more consistent and polished user interface.”
AI Engineering Lead, VP, JP Morgan Chase
“Darpan has supported key deliveries such as AI summarisation, which was well received by users and delivered the projected benefits.”
Head of Product, JP Morgan Chase
BRANDS WORKED WITH
